Blaine is a partner in the CEOtoCEO program and is focused on Leading the Customer Centric Innovation Teams and the continual development of the marketing/website/blog/social media components for the program. He is also in charge of the Innovation Teams that are offered through the CEOtoCEO program. If you are interested in joining either an Innovation Team (or learning more about it) our joining our secured and private LinkedIn Group, CEOtoCEO Discussion Group, please send him a message and he will add you to the “closed” group.
His primary “day job” is running WOM10, a Customer Centric Social Media Strategy firm which helps companies become Customer Centric and get results from using social media the right way by leveraging the “tools” and “customer experience” to interact and engage with their customers…creating Word-of-Mouth on Steroids. His leading edge book, “Creating and Delivering Totally Awesome Customer Experiences” provides the framework to help companies create “WOW” and “Memorable” customer experiences customers talk about and share with others, creating “Word-of-Mouth on Steroids” using social channels.
Blaine lives in Woodinville with his phenomenal wife, Lorrie, a relationship and life counselor. They have three children, Krystal, Jason (JB), and Katrina.